Talk:Christmas Ball/@comment-71.218.108.132-20191207222943/@comment-2600:1700:AB20:1700:514E:6167:9593:F8E1-20191208041944

Open the mini event icon and hit search try to trigger prompting the item in listing before entering the location. If it's not the item is listed, exit the game, reenter and try again.

I got one to drop and then it stopped. I had the same problem with the ice creams. Exiting and reentering, then going through the icon was annoying, but it worked for me - maybe you can get it to work for you. Good luck!