Talk:Events/@comment-38099215-20190829153133/@comment-172.79.132.62-20190829203457

This is my understanding of this and please note that this is all just guess work from talking to some of my friends that have had this happen.

If something like this happens you basically need to see it immediatly and then immediately shut the game down and contact g5 support.g5e.com.

If you play the game at all after the reset happens you're basically screwed. You may be screwed anyway, but if you notice it immedialtly and you exit the game then there is a chance that they can recover your progress. My guess here is some type of error in the DB similar to what happens if your game gets mirrored when switching players. Continuing to play can make it impossible to recover from.