Talk:Energy/@comment-4290576-20180523133816

After the Japan Garden Event I had well over 1500 energy earned playing on Facebook Gameroom. I also really liked playing through the Win10 game version but somehow the energy I earned wasn't showing up there. I messages support to inquire. Provided screen caps. On my phone, the energy level matched FB Gameroom. But I don't like to play on my phone as it's hard to see. I will do daily tasks but rarely search locations on my phone. The Windows version was always shorting me by well over 1000 energy. Finally, after waiting almost ten days, support informed me that Energy is tied to the platform not your profile. That it's a mechanic of the game in that sense. It was very frustrating. Because I've not been able to play as much as usual (but still do daily tasks) my energy on my phone and on Gameroom is about 3000 now but I'm afraid to open up and look at the Windows version for fear it all disappears. I thought I'd take some time to mention this hear for anyone to be aware of. What doesn't make sense to me is how everything else IS tied to profile (Money, rubies, strength etc) but NOT energy.

Anyone else have this issue and wonder about it? That seems to be the only answer coming and it is just not good enough for me.