FAQ

Hidden City like any program can be hard to understand and glitches and monthly updates can make things even harder to understand.

This FAQ is to hopefully answer some of the players questions.

Why haven't I received the new update?
Why haven't I received the new update?

As annoying as it can be, sometimes it takes a couple of days to roll out to all users.

But there could be a couple of other reasons.

You need to go into your app store (Ex. Google Play on Android) and check for updates. If it's ready then click "update" (or "update all if you have other apps to be updated as well").

G5 announced that they wouldn't be updating their games for anything earlier than Windows 10.

If it's not those reasons then it's a glitch that you should contact support about.

 

Why do I still have items from the last event?
You keep your collection and assembler items as the location doesn't disappear after the event is over. You can continue to play it to reach collection items for your collections and assemblers as well as higher rankings.

How do I get more friends? None of my friends play.
Check out this page that talks about friends! It explains how to get more.