Talk:FAQ/@comment-38508275-20191221192111

Has anyone downloaded Jewels of Rome for the ruby gift? I did this week, but the game opened with a weird font (maybe Greek or Cyrillic?), but the words seemed to be English. I was able to make out "open" and "congratulations". I didn't understand most of the tutorial. I am waiting to hear back from the Zendesk. I had a problem with Paranormal a few years ago and no configuration of uninstall/install solved the problem. Does anyone know how to totally delete a MS based app for pc, so that you can download from the beginning again?